Lean Service

Supporting the customer benefit best possible with efficient industrial services

The customer value takes center place of industrial supply of services, you offer. An efficient organization, free of waste, of your industrial supply of services.

Industrial services you always provide for your customers’ benefit. The organization of your industrial services can be optimized with Lean management principles. Based on a systematic analysis of your processes, e.g. with value stream analysis, industrial services can be standardized and modularized. In the next step the service modules will be combined to offer a complete service free of waste and with efficient planning of capacities and resources.

Typical results of Lean Service

  • Optimization of service processes
  • Optimized utilization of capacities
  • Optimized utilization of resources
  • Reduction of costs
  • Increase of customer satisfaction
  • Increase of employee satisfaction