Lean Administration

The concept of lean administration provides effective methods for optimizing processes and structures in indirect areas of the company.

Processes and structures in indirect areas have enormous potential for increasing value. Analyses show that almost half of the available time is "wasted" - bad processes and historically grown structures lead to this result.

Lean Administration helps to identify the waste, to make performance visible and to increase the added value in processes and structures in the long term - with a consistent focus on (internal) customer needs. The analysis and optimization of information flows contribute significantly to the target image of the Lean Company. With Lean Administration, it is possible to digitize in a meaningful way and automate in a targeted manner with the focus on people.

Typical types of waste in administration, office and information flows

•     Over-information, too much information, unnecessary meetings & emails, blind services
•     Backlogs, unprocessed open items, emails, procedures
•     Travel activities, travel times
•     Waiting times
•     Redundant activities
•     Media disruptions
•     Lack of IT systems, isolated applications
•     Queries and rework
•     Incorrect deployment of employees
•     Unused knowledge and skills

Typical results of Lean Administration

•     Increase in productivity / efficiency
•     Reduction of lead time
•     Reduction of interfaces
•     Increase in delivery reliability
•     Improvement of transparency and communication
•     Increase of internal and external customer satisfaction
•     Improvement of employee satisfaction

Get started immediately with our LMX Lean Barometer